A focus on quality service - give clients what they want
12.00 - 12.30pm 18 June 2019
As accountants we rightly have a focus on ensuring that what we provide to accountants is technically the best it can be. However, clients are looking for more - a lot more. How can you show your clients that you care? How can you provide a unique way of delivering services. What will get your clients talking about your exceptional service. Service delivery is where you can gain a strong competitive advantage.
PRESENTED BY: David Smith, Smithink